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Work Experience
Fiserv
Solutions Architect, Advisor (Remote):
January 2020 - Present
- Advisor of a front-end development team of 8 associates.
- Attend product release sprint calls with development teams & stakeholders
- Work with application development teams to provide feedback to ensure code allows optimum customization abilities, positive user experience
- Develop standardized CSS templates for online banking application customization
- UX Design and branding of Retail and Business Online Banking product user-interfaces through
internal authoring tools, CSS, HTML, and JavaScript
- Support and maintain over 2000 Retail Online and over 1000
Business Online Banking application websites
- Train and guide new associates through processes and procedures.
Solutions Architect, Senior (Remote):
January 2017 - October 2020
- A senior member of a front-end development team of 8 associates
- Work with application development teams to provide feedback to ensure code allows optimum customization abilities, positive user experience
- Develop standardized CSS templates for online banking application customization
- Branding of Retail and Business Online Banking product user-interfaces through
internal authoring tools, CSS, HTML, and JavaScript
- Support and maintain over 2000 Retail Online and over 1000
Business Online Banking application websites
Web Services Coordinator (Heredia, Costa Rica):
January 2012 - December 2016
- Team lead of centralized branding team of 8 associates located in Costa Rica
- Responsible for the distribution of work flow among team members
- Recruit, interview and pre-screen candidates for branding team positions
- Train new employees in the branding processes for Retail and
Business Online Banking products
- Branding of Retail and Business Online Banking product user-interfaces through
internal authoring tools, CSS, HTML, and JavaScript
- Support and maintain over 2000 Retail Online and over 1000
Business Online Banking application websites
- Create Quality Assurance documentation, procedures, promote, implement and ensure quality assurance compliancy
- Provide weekly, monthly and quarterly reports to upper management to determine team objectives,
accomplishments and case output
- Lean Six Sigma Green Belt Training (Apr. - July. 2016)
- Lean Six Sigma Yellow Belt Training (Jun. - Dec. 2015)
- Management Matters Leadership Course (Sept. - Nov. 2015)
Web Services Analyst (Heredia, Costa Rica):
March 2009 - December 2011
- Account manager for over 100 web hosting accounts for financial institutions throughout the U.S.A.
- Communicated directly with clients to provide website support, implement website updates and determine cost estimation on maintenance requests
- Promoted sales and supervised web services projects including hosting migrations, redesigns,
express templates and custom website design projects
- Coordinated conference calls and CMS (content management system) demos with clients to promote, train and sell our web hosting and design services
- Customization of mobile banking application UI
- Maintain and update DNS settings for client accounts
- Uphold all duties of Web Designer
Web Services Designer (Heredia, Costa Rica):
March 2009 - October 2009
- Customization of express web template designs
- Coded, developed and maintained websites for over 600 clients
- Enabled Content Management Systems
- Implemented JavaScript / Flash slideshows
- Ensured Cross-browser compatibility
- Experienced in Salesforce Sales Application case management
Rachel's Vineyard
Freelance Web Designer / Web Master:
February 2005-2014
In March 2014 Rachel's Vineyard Ministries in Bridgeport closed. A sample of the
Rachel's Vineyard website may be viewed
here.
- Created custom website design
- HTML5 / CSS3
- Server-Side Includes
- Enabled content editing with basic HTML
Blue Tulip
Assistant Graphic Designer / Keyholder (Darien, Connecticut):
August 2006 - May 2007
- Responsible for promoting sales of wedding and special occasion invitations, business cards, letterheads and personal stationary
- Customized wedding and special occasion invitations, personal and professional stationary
- Promoted to Keyholder in which I was entrusted in operating the store opening and closing procedures as well as assigning daily tasks among colleagues
Diocese of Bridgeport
Freelance T-Shirt Designer (Bridgeport, Connecticut):
June 2006
http://www.bridgeportdiocese.com/
- Created a custom logo for the youth event Quo Vadis
- Logo and brand was used for promotional advertising, booklets and event t-shirts
Universal Printing
Graphic Design Intern (Bridgeport, Connecticut):
January 2006 - March 2006
http://www.universalprinting4u.com
- Facilitated in the production of brochures, postcard mailers, newspaper advertisements, business cards and letterhead for clients
- Worked directly with clients and print shop to ensure customer satisfaction and print quality
St. Catherine of Siena Parish
Freelance Web Designer (Trumbull, Connecticut)
June - July 2003
http://stcatherinetrumbull.com
- Designed and developed custom website
- Features included paroquial news activities and club events
- Website coded in HTML
Volunteering
President of YCP Fairfield County
September 2023 - Present
- Lead, inspire, and organize leadership team
- Present quarterly updates to Board Members and stakeholders
- Plan and delegate tasks for monthly events
Director of Marketing for YCP Fairfield County
February 2022 - Present
- Create and design email marketing campaigns via GlueUp system
- Social Media Marketing via Meta (Facebook, Instagram) and LinkedIn
- Graphic design, create marketing materials for print/online advertising
Technical Knowledge
Coding Languages and Frameworks:
HTML5, CSS3, JavaScript, jQuery, PHP, Angular.js, Node.js, Sass/SCSS, Bootstrap, Foundation, Wordpress, WampServer
Programs:
Adobe Creative Suite: Photoshop, Illustrator, InDesign, Dreamweaver, Fireworks, and XD, Visual Studio Code, Brackets, NotePad++, Sublime, WinSCP, Git/GitHub, Canva, Microsoft Office.
Favorite IDEs: Visual Studio Code, Brackets, NotePad++
Linguistic Skills
Fluency in English and Spanish
Limited working proficiency in Italian
Education
Professional Development
I'm constantly learning new skills and technologies. For the most up-to-date list please review my LinkedIn Profile
- Currently Learning: Digital Marketing (LinkedIn Learning)
- Exploring a Career in User Experience Design (LinkedIn Learning: February 2024)
- Managing and Leading Developers (LinkedIn Learning: October 2023)
- Develop the Skills to Manage Others Effectively (LinkedIn Learning: December 2021)
- Six Sigma Green Belt Training (Fiserv: April - July 2016)
- Problem Resolution & Management Decisions Seminar (Fiserv: April - May 2016)
- Lean Six Sigma Yellow Belt Training (Fiserv: June - December 2015)
- Management Matters Leadership Course (Fiserv: September - November 2015)
Gibbs College
Norwalk, Connecticut
Associates Degree in Visual Communications
Summa Cum Laude, Deans List, 3.98 GPA
Saint Joseph High School
Trumbull, Connecticut
High School Diploma
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