Work Experience


Solutions Architect, Senior: January 2017 - Present

  • Provide feedback to application development teams to ensure positive user experience
  • Develop standardized CSS templates for application customization
  • Branding of Retail and Business Online Banking product user-interfaces through internal authoring tools, CSS, HTML, and JavaScript
  • Support and maintain over 2000 Retail Online and over 1000 Business Online Banking application websites

Web Services Coordinator: January 2012 - December 2016

  • Team lead of centralized branding team of eight associates located in Costa Rica
  • Responsible for the distribution of work flow among team members
  • Recruit, interview and pre-screen candidates for branding team positions
  • Train new employees in the branding processes for Retail and Business Online Banking products
  • Branding of Retail and Business Online Banking product user-interfaces through internal authoring tools, CSS, HTML, and JavaScript
  • Support and maintain over 2000 Retail Online and over 1000 Business Online Banking application websites
  • Create Quality Assurance documentation, procedures, promote, implement and ensure quality assurance compliancy
  • Provide weekly, monthly and quarterly reports to upper management to determine team objectives, accomplishments and case output
  • Lean Six Sigma Green Belt Training (Apr. - July. 2016
  • Lean Six Sigma Yellow Belt Training (Jun. - Dec. 2015
  • Management Matters Leadership Course (Sept. - Nov. 2015)

Web Services Analyst: March 2009 - December 2011

  • Account manager for over 100 web hosting accounts for financial institutions throughout the U.S.A.
  • Communicated directly with clients to provide website support, implement website updates and determine cost estimation on maintenance requests
  • Promoted sales and supervised web services projects including hosting migrations, redesigns, express templates and custom website design projects
  • Coordinated conference calls and CMS (content management system) demos with clients to promote, train and sell our web hosting and design services
  • Customization of mobile banking application UI
  • Maintain and update DNS settings for client accounts
  • Uphold all duties of Web Designer

Web Services Designer: March 2009 - October 2009

  • Customization of express web template designs
  • Coded, developed and maintained websites for over 600 clients
  • Enabled Content Management Systems
  • Implemented JavaScript / Flash slideshows
  • Ensured Cross-browser compatibility
  • Experienced in Salesforce Sales Application case management

Rachel's Vineyard

In March 2014 Rachel's Vineyard Ministries in Bridgeport closed. A sample of Rachel's Vineyard website may be viewed here.

Freelance Web Designer / Web Master: February 2005-2014

  • Created custom website design
  • HTML5 / CSS3
  • Server-Side Includes
  • Enabled content editing with basic HTML

Catholic Underground - Connecticut

*The Catholic Underground website is no longer live but a sample may be seen here

Freelance Web Designer - June 2008 - August 2008

  • Custom website design
  • Flash Elements
  • HTML/CSS coding
  • Enabled content editing with basic html

Blue Tulip - Darien, Connecticut

Assistant Graphic Designer / Keyholder: August 2006 - May 2007

  • Responsible for promoting sales of wedding and special occasion invitations, business cards, letterheads and personal stationary
  • Customized wedding and special occasion invitations, personal and professional stationary
  • Promoted to Keyholder in which I was entrusted in operating the store opening and closing procedures as well as assigning daily tasks among colleagues

Diocese of Bridgeport - Bridgeport, Connecticut

Freelance T-Shirt Designer: June 2006

  • Created a custom logo for the youth event Quo Vadis
  • Logo and brand was used for promotional advertising, booklets and event t-shirts

Universal Printing - Bridgeport, Connecticut

Graphic Design Intern: January 2006 - March 2006

  • Facilitated in the production of brochures, postcard mailers, newspaper advertisements, business cards and letterhead for clients
  • Worked directly with clients and print shop to ensure customer satisfaction and print quality

St. Catherine of Siena Parish - Trumbull, Connecticut

Freelance Web Designer/Developer: June 2006

  • Designed and developed custom website
  • Features included paroquial news activities and club events
  • Website coded in HTML

Technical Knowledge

Coding Languages:

Proficient in HTML5, CSS3, jQuery
Experienced with Sass/SCSS, Bootstrap, Foundation, Content Management Systems (Wordpress and Joomla), WampServer
Basic knowledge in JavaScript, ASP, ASPX, PHP, Angular.js, Node.js


Adobe Creative Suite (Photoshop, Illustrator, InDesign, Dreamweaver, Flash, Fireworks and Media Encoder), Quark Xpress, Microsoft Office, Publisher.

Text Editors/IDEs: Aptana Studio, Brackets, NotePad++, Sublime

Experienced working in both PC and Mac environment
Typing Skills: 45-50 words per minute.

Linguistic Skills

100% Fluency in English and Spanish
Limited working proficiency in Italian


Additional Professional Development

Six Sigma Green Belt Training (April - July 2016)
Problem Resolution & Management Decisions Seminar (April - May 2016)
Lean Six Sigma Yellow Belt Training (June - December 2015)
Management Matters Leadership Course (September - November 2015)

Gibbs College - Norwalk, Connecticut

Associates Degree in Visual Communications
Summa Cum Laude, Deans List, 3.98 GPA

Saint Joseph High School - Trumbull, Connecticut

High School Diploma