Resume

Work Experience

Fiserv

http://fiserv.com

Solutions Architect, Senior: January 2017 - Present

  • Provide feedback to application development teams to ensure positive user experience
  • Develop standardized CSS templates for application customization
  • Branding of Retail and Business Online Banking product user-interfaces through internal authoring tools, CSS, HTML, and JavaScript
  • Support and maintain over 2000 Retail Online and over 1000 Business Online Banking application websites

Web Services Coordinator: January 2012 - December 2016

  • Team lead of centralized branding team of eight associates located in Costa Rica
  • Responsible for the distribution of work flow among team members
  • Recruit, interview and pre-screen candidates for branding team positions
  • Train new employees in the branding processes for Retail and Business Online Banking products
  • Branding of Retail and Business Online Banking product user-interfaces through internal authoring tools, CSS, HTML, and JavaScript
  • Support and maintain over 2000 Retail Online and over 1000 Business Online Banking application websites
  • Create Quality Assurance documentation, procedures, promote, implement and ensure quality assurance compliancy
  • Provide weekly, monthly and quarterly reports to upper management to determine team objectives, accomplishments and case output
  • Lean Six Sigma Green Belt Training (Apr. - July. 2016
  • Lean Six Sigma Yellow Belt Training (Jun. - Dec. 2015
  • Management Matters Leadership Course (Sept. - Nov. 2015)

Web Services Analyst: March 2009 - December 2011

  • Account manager for over 100 web hosting accounts for financial institutions throughout the U.S.A.
  • Communicated directly with clients to provide website support, implement website updates and determine cost estimation on maintenance requests
  • Promoted sales and supervised web services projects including hosting migrations, redesigns, express templates and custom website design projects
  • Coordinated conference calls and CMS (content management system) demos with clients to promote, train and sell our web hosting and design services
  • Customization of mobile banking application UI
  • Maintain and update DNS settings for client accounts
  • Uphold all duties of Web Designer

Web Services Designer: March 2009 - October 2009

  • Customization of express web template designs
  • Coded, developed and maintained websites for over 600 clients
  • Enabled Content Management Systems
  • Implemented JavaScript / Flash slideshows
  • Ensured Cross-browser compatibility
  • Experienced in Salesforce Sales Application case management

Rachel's Vineyard

In March 2014 Rachel's Vineyard Ministries in Bridgeport closed. A sample of Rachel's Vineyard website may be viewed here.

Freelance Web Designer / Web Master: February 2005-2014

  • Created custom website design
  • HTML5 / CSS3
  • Server-Side Includes
  • Enabled content editing with basic HTML

Catholic Underground - Connecticut

*The Catholic Underground website is no longer live but a sample may be seen here

Freelance Web Designer - June 2008 - August 2008

  • Custom website design
  • Flash Elements
  • HTML/CSS coding
  • Enabled content editing with basic html

Blue Tulip - Darien, Connecticut

Assistant Graphic Designer / Keyholder: August 2006 - May 2007

  • Responsible for promoting sales of wedding and special occasion invitations, business cards, letterheads and personal stationary
  • Customized wedding and special occasion invitations, personal and professional stationary
  • Promoted to Keyholder in which I was entrusted in operating the store opening and closing procedures as well as assigning daily tasks among colleagues

Diocese of Bridgeport - Bridgeport, Connecticut

http://www.bridgeportdiocese.com/

Freelance T-Shirt Designer: June 2006

  • Created a custom logo for the youth event Quo Vadis
  • Logo and brand was used for promotional advertising, booklets and event t-shirts

Universal Printing - Bridgeport, Connecticut

Graphic Design Intern: January 2006 - March 2006

http://www.universalprinting4u.com

  • Facilitated in the production of brochures, postcard mailers, newspaper advertisements, business cards and letterhead for clients
  • Worked directly with clients and print shop to ensure customer satisfaction and print quality

St. Catherine of Siena Parish - Trumbull, Connecticut

http://stcatherinetrumbull.com

Freelance Web Designer/Developer: June 2006

  • Designed and developed custom website
  • Features included paroquial news activities and club events
  • Website coded in HTML

Technical Knowledge

Coding Languages:

Proficient in HTML5, CSS3, jQuery
Experienced with Sass/SCSS, Bootstrap, Foundation, Content Management Systems (Wordpress and Joomla), WampServer
Basic knowledge in JavaScript, ASP, ASPX, PHP, Angular.js, Node.js

Programs:

Adobe Creative Suite (Photoshop, Illustrator, InDesign, Dreamweaver, Flash, Fireworks and Media Encoder), Quark Xpress, Microsoft Office, Publisher.

Text Editors/IDEs: Aptana Studio, Brackets, NotePad++, Sublime

Experienced working in both PC and Mac environment
Typing Skills: 45-50 words per minute.

Linguistic Skills

100% Fluency in English and Spanish
Limited working proficiency in Italian

Education

Additional Professional Development

Six Sigma Green Belt Training (April - July 2016)
Problem Resolution & Management Decisions Seminar (April - May 2016)
Lean Six Sigma Yellow Belt Training (June - December 2015)
Management Matters Leadership Course (September - November 2015)

Gibbs College - Norwalk, Connecticut

Associates Degree in Visual Communications
Summa Cum Laude, Deans List, 3.98 GPA

Saint Joseph High School - Trumbull, Connecticut

High School Diploma

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