Resume
Work Experience
Fiserv
Solutions Architect, Advisor: January 2020 - Present
- Advisor of a front-end development team of 8 associates.
- Attend product release sprint calls with development teams & stakeholders
- Work with application development teams to provide feedback to ensure code allows optimum customization abilities, positive user experience
- Develop standardized CSS templates for online banking application customization
- UX Design and branding of Retail and Business Online Banking product user-interfaces through internal authoring tools, CSS, HTML, and JavaScript
- Support and maintain over 2000 Retail Online and over 1000 Business Online Banking application websites
- Train and guide new associates through processes and procedures.
Solutions Architect, Senior: January 2017 - October 2020
- A senior member of a front-end development team of 8 associates
- Work with application development teams to provide feedback to ensure code allows optimum customization abilities, positive user experience
- Develop standardized CSS templates for online banking application customization
- Branding of Retail and Business Online Banking product user-interfaces through internal authoring tools, CSS, HTML, and JavaScript
- Support and maintain over 2000 Retail Online and over 1000 Business Online Banking application websites
Web Services Coordinator: January 2012 - December 2016
- Team lead of centralized branding team of eight associates located in Costa Rica
- Responsible for the distribution of work flow among team members
- Recruit, interview and pre-screen candidates for branding team positions
- Train new employees in the branding processes for Retail and Business Online Banking products
- Branding of Retail and Business Online Banking product user-interfaces through internal authoring tools, CSS, HTML, and JavaScript
- Support and maintain over 2000 Retail Online and over 1000 Business Online Banking application websites
- Create Quality Assurance documentation, procedures, promote, implement and ensure quality assurance compliancy
- Provide weekly, monthly and quarterly reports to upper management to determine team objectives, accomplishments and case output
- Lean Six Sigma Green Belt Training (Apr. - July. 2016)
- Lean Six Sigma Yellow Belt Training (Jun. - Dec. 2015)
- Management Matters Leadership Course (Sept. - Nov. 2015)
Web Services Analyst: March 2009 - December 2011
- Account manager for over 100 web hosting accounts for financial institutions throughout the U.S.A.
- Communicated directly with clients to provide website support, implement website updates and determine cost estimation on maintenance requests
- Promoted sales and supervised web services projects including hosting migrations, redesigns, express templates and custom website design projects
- Coordinated conference calls and CMS (content management system) demos with clients to promote, train and sell our web hosting and design services
- Customization of mobile banking application UI
- Maintain and update DNS settings for client accounts
- Uphold all duties of Web Designer
Web Services Designer: March 2009 - October 2009
- Customization of express web template designs
- Coded, developed and maintained websites for over 600 clients
- Enabled Content Management Systems
- Implemented JavaScript / Flash slideshows
- Ensured Cross-browser compatibility
- Experienced in Salesforce Sales Application case management
Rachel's Vineyard
In March 2014 Rachel's Vineyard Ministries in Bridgeport closed. A sample of Rachel's Vineyard website may be viewed here.
Freelance Web Designer / Web Master: February 2005-2014
- Created custom website design
- HTML5 / CSS3
- Server-Side Includes
- Enabled content editing with basic HTML
Blue Tulip - Darien, Connecticut
Assistant Graphic Designer / Keyholder: August 2006 - May 2007
- Responsible for promoting sales of wedding and special occasion invitations, business cards, letterheads and personal stationary
- Customized wedding and special occasion invitations, personal and professional stationary
- Promoted to Keyholder in which I was entrusted in operating the store opening and closing procedures as well as assigning daily tasks among colleagues
Diocese of Bridgeport - Bridgeport, Connecticut
http://www.bridgeportdiocese.com/
Freelance T-Shirt Designer: June 2006
- Created a custom logo for the youth event Quo Vadis
- Logo and brand was used for promotional advertising, booklets and event t-shirts
Universal Printing - Bridgeport, Connecticut
Graphic Design Intern: January 2006 - March 2006
http://www.universalprinting4u.com
- Facilitated in the production of brochures, postcard mailers, newspaper advertisements, business cards and letterhead for clients
- Worked directly with clients and print shop to ensure customer satisfaction and print quality
St. Catherine of Siena Parish - Trumbull, Connecticut
http://stcatherinetrumbull.com
Freelance Web Designer/Developer: June 2006
- Designed and developed custom website
- Features included paroquial news activities and club events
- Website coded in HTML